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Terms are payment in full on the day the services are performed. Payment terms for all credit accounts should be net 30 days from the date of invoice. Credit accounts must be approved prior to the day the services are performed. All payments are to be made in $US dollars as specified on the invoice. Delinquent accounts will accrue interest charges at the rate of 1.5% each month of any part of a month. All delinquent accounts will be referred to a collection agency.
When a client places a verbal or written booking with Cups n Strings for studio reservations it is considered contractual. You will be obligated to pay for the time you have requested including unused time. If you need to cancel we require 24 hour notice.
Cancellation of scheduled services with less than 24 hours notice will be billed at 100% of anticipated charges. Cancellation of scheduled services with less than 48 hours notice will be billed at 25% of anticipated charges.
When a customer places a hold for studio time it is kept as an unconfirmed reservation. A hold reservation cannot be guaranteed, and we will notify you three (3) hours prior to your starting time on the same day if we have an established booking challenging your hold. At that time you must confirm or let go/cancel. If your hold time is for a morning session and it is unconfirmed by 6:00pm the weekday prior it will be considered cancelled.
All rates are a 1 hour minimum. Studio charges thereafter are in one quarter hour increments. All rates are quoted for sessions during normal business hours, Monday thru Friday. Rates during hours other than these are billed at 125% of a normal rate. Sessions with starting times outside of normal business hours require a 2 hour minimum.
Storage of tapes and other property belonging to the client is solely at Cups n Strings discretion and Cups 'n Strings will not be held liable for loss or damage to such articles regardless of the cause.
A storage fee will be charged at a rate of $1.00 per asset item per month on all completed or inactive projects held in inventory at Cups ‘n Strings studio.
Client will be notified once their project has been completed. Upon notification, client will have 10 business days to pick up and settle all studio charges before storage fees apply.
Client will have 10 business days after delivery of their assets to Cups ‘n Strings studios to make their project active. If after 10 business days the project remains inactive, storage charges shall be applied.
We accept the following credit cards:
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